General terms and conditions and cancellation policy

Study Abroad

General terms and conditions and cancellation policy

Study Abroad

General terms and conditions and cancellation policy

Study Abroad

General terms and conditions and cancellation policy

Study Abroad

General terms and conditions and cancellation policy

Study Abroad

CANCELLATION AND RETURN POLICY

Any cancellation must be submitted in writing.

  • A 100% refund is given up to 30 days before the start of the course of the contracted period,less €150 for administration fee.
  • A 50% refund is given up to 7 days before the start of the course of the contracted period.

The registration fee cannot be refunded if a cancellation is received after the deadlines established above.

Requests for changes/deferrals of enrollment must be made in writing before the contracted period and incur a €60 administration fee.

Enrolments are personal and non-transferable.

Students who have requested an enrolment certificate in order to obtain a visa may only request a refund in accordance with the regulations they hace signed in the general Terms and conditions for Requesting Documents to Obtain a Visa.

INFORMATION ON THE RIGHT OF WITHDRAWAL

In accordance with current legislation (General Law for the Protection of Consumers and Users and LSSI), the interested party has the right to withdraw from the contract within 14 calendar days without providing any justification. The period is counted from the day the contract is signed. To exercise this right, the decision must be notified by email to This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible. Once the notice has been received, the total amount paid will be refunded as soon as possible after receipt of the notification. The only exception where the full amount will not be refunded will be if the contracted services have been provided.

ACCOMMODATION


PICK UP SERVICE


ACTIVITIES


Should you need any further information, please send an email to study-abroad@csidiomas.ua.es

ADDRESS

Centro Superior de Idiomas. Edificio Germán Bernácer.
Universidad de Alicante.
03690 · San Vicente del Raspeig (Alicante).

OPENING HOURS

Monday to Friday: 9:00 to 14:00 hrs.
Thusday: 16:00 to 18:00 hrs.
July, August and non-teaching periods: 9:00 to 14:00 hrs.