Privacy Policy

Users are informed that the personal data they provide, whether by filling out any online form, via email or by any other means, will be treated in accordance with this Privacy Policy.

1. Data Controller

• Controller: CENTRO SUPERIOR DE IDIOMAS DE LA UNIVERSIDAD DE ALICANTE S.A.U.
• Address: Ctra. de San Vicente del Raspeig s/n 03690 San Vicente del Raspeig .Alicante.
• Telephone: 965 903793
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Purposes of Processing and Legal Basis

Your personal data will be processed for the following purposes:

2.1. Handling inquiries and requests

• Management of requests received through forms, email or other channels.
• Legal basis: User's consent.

2.2. Sending informative and commercial communications

• About our products, services, activities, or events.
• Legal basis: Consent, which can be withdrawn at any time.

2.3. Management of registrations and contracted services

• Management of services such as accommodation, activities, events, or excursions.
• Processing of health data when necessary (e.g., allergies).
• Legal basis: Performance of a contract.

2.4. Capture of images and voice

• For educational use: consent is not required.
• For promotional use (web, social networks, brochures): consent is required.
• Consent can be revoked at any time.

2.5. Social media interactions

• If you follow us or interact through social networks, we will process your data as provided by these platforms and your consent.

3. Data Retention

Your data will be retained:

• As long as necessary to fulfill the purpose for which it was collected.
• During legally required periods.
• For commercial communications, until you request its deletion or opposition.

4. Data Recipients

We may share your data with:

• Public administrations, in compliance with legal obligations.
• Financial entities for payment management.
• Companies that collaborate in the organization of activities, accommodation, or insurance.
• Collaborating universities, even outside the European Economic Area (international transfers).

In no case do we sell your personal data.

5. User Rights

You have the right to:

• Access your personal data.
• Request the rectification or deletion of your data.
• Request the limitation or opposition to the processing.
• Request data portability.
• Withdraw your consent at any time.

You can exercise these rights by writing to: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also file a complaint with the Spanish Data Protection Agency: www.aepd.es

6. User Responsibility

• The user is responsible for ensuring that the data provided is truthful, accurate, and up-to-date.
• You will be responsible for any damage or harm resulting from the use of false or incorrect data.

7. Security Measures

We apply the necessary technical and organizational measures to guarantee the security, confidentiality, and integrity of your personal data, and to prevent unauthorized access, loss, or alteration of the same.