General terms and conditions and cancellation policy

Spanish courses: program for international students

General terms and conditions and cancellation policy

Spanish courses: program for international students

General terms and conditions and cancellation policy

Spanish courses: program for international students

General terms and conditions and cancellation policy

Spanish courses: program for international students

General terms and conditions and cancellation policy

Spanish courses: program for international students

  • Courses/groups are subject to a minimum number of students.
  • Public holidays shall not be recoverable.
  • Attendance is compulsory for 80% of the course in order to obtain the Diploma/Certificate of Attendance.

CANCELLATION AND RETURN POLICY

  1. In the event that the student decides to cancel their course BEFORE it begins, the Centro Superior de Idiomas will issue the following refunds:
    • 100% refund up to 15 days before the start of the course, minus €60 in administrative fees.
    • 50% refund up to 7 days before the start of the course.
    No refunds will be given after the established deadlines or once the course has begun.
  2. Requests for deferral of enrolment must be made in writing before the contracted period and incur a €60 administration fee.

INFORMATION ON THE RIGHT OF WITHDRAWAL

In accordance with current legislation (General Law for the Protection of Consumers and Users and LSSI), the interested party has the right to withdraw from the contract within 14 calendar days without providing any justification. The period is counted from the day the contract is signed. To exercise this right, the decision must be notified by email as soon as possible to This email address is being protected from spambots. You need JavaScript enabled to view it.. Once the notice has been received, the total amount paid will be refunded as soon as possible after receipt of the notification. The only exception where the full amount will not be refunded is if the contracted services have been provided.

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ADDRESS

Centro Superior de Idiomas. Edificio Germán Bernácer.
Universidad de Alicante.
03690 · San Vicente del Raspeig (Alicante).

OPENING HOURS

Monday to Friday: 9:00 to 14:00 hrs.
Thusday: 16:00 to 18:00 hrs.
July, August and non-teaching periods: 9:00 to 14:00 hrs.