We can help you with your accommodation

• Deadline for requesting accommodation: at least one month before your arrival.
• Fill in the Application Form and make the payment online or attach a copy of your bank transfer.
• Payments you must make: the application form includes the payment of administration fees (€100) and a deposit (€400).
• Detailed information about your accommodation: approximately 15 days before your arrival, we will send you an email with the address and contact details of your accommodation.
• Arrival notification: you must inform the contact person of your arrival 5 days in advance. Please indicate the exact date and time of your arrival.
• Pick-up service: our Language Centre offers a pick-up and transfer service from Alicante airport, bus station or train station. You can request this service in the Application Form or on the website.
• Accommodation payments: you must pay for the current month upon arrival. After that, payment must be made within the first five days of each month.
  Please note that you must pay the full amount, regardless of the number of days you have not stayed in the accommodation, whether due to travelling or other reasons.
• Length of stay in accommodation. This service is only available to students, lecturers and people connected with the Alicante University, so the length of stay must not exceed the duration of the course or activity undertaken at the university. Accommodation can therefore be requested for a maximum of 3 days before or after the dates of the course or activity.
• Accommodation extensions: if you request more than one extension of your stay in the same accommodation without it being linked to a change of course registration or work experience at the Alicante University, you will be required to pay €50 in administration fees.
• Students with a VISA: if you require a certificate to obtain your visa, you must request a minimum of 3 months' accommodation.
• Deposit refund:
  You will be refunded the full amount of the deposit at the end of your stay if there have been no any incidents, which may include:
  • Failure to comply with the general terms and conditions of your accommodation.
  • Leaving the accommodation before the contracted date.
  In the event of damage to the property due to misuse or non-payment of expenses agreed with the owner/landlord, these amounts will be deducted from the deposit.

OPTIONS AND PRICES

1. Shared flats: average price of €400 per month excluding bills
2. Families: Full Board: €30 per day
3. Halls of Residence: from €460 per month (accommodation only) to €1,000 per month (full board)

CANCELLATIONS AND REFUNDS

• Cancellations must be communicated in writing to the Accommodation Service of the Language Centre at least one month prior to the start date of the stay. The amount corresponding to the deposit payment will be refunded (minus any bank charges, if applicable), but the administration fee will not be refunded.
• In the case of university Halls of Residence, you must consult their own cancellation policy.
• If cancellation is made after the deadline, no refunds will be made.
• In the case of students with a VISA, those students who have requested a certificate of accommodation in order to process their visa will be entitled to a refund of the deposit upon presentation of documentation from the Embassy/Consulate certifying such refusal. No refunds will be made outside the established deadlines.
• There is a three-month period to request a refund of the deposit. After this period, it is understood that the deposit has been waived.