General terms and conditions and cancellation policy

Spanish as a Foreign Language: Initial Course

General terms and conditions and cancellation policy

Spanish as a Foreign Language: Initial Course

General terms and conditions and cancellation policy

Spanish as a Foreign Language: Initial Course

General terms and conditions and cancellation policy

Spanish as a Foreign Language: Initial Course

General terms and conditions and cancellation policy

Spanish as a Foreign Language: Initial Course

  • A minimum of 8 enrolled students is required for the course to run.

CANCELLATION AND REFUND POLICY

If the student decides to cancel the booked course/term BEFORE it begins, the University of Alicante’s Centre for Languages will issue the following refunds:

  • If the cancellation request is made in writing 30 days before the start of the booked term: 100% refund minus €60 for administrative fees.
  • If the cancellation request is made in writing 7 days before the start of the booked term: 50% refund.

No refunds will be issued outside of the established deadlines.

Refunds for academic reasons

The University of Alicante’s Centre for Languages requires a minimum number of students to open a group. If this minimum is not reached, the full course fee will be refunded.

INFORMATION ON THE RIGHT OF WITHDRAWAL

In accordance with current legislation (General Law for the Protection of Consumers and Users and LSSI), the interested party has the right to withdraw from the contract within 14 calendar days without providing any justification. The period is counted from the day the contract is signed. To exercise this right, the decision must be notified by email to This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible. Once the notice has been received, the total amount paid will be refunded as soon as possible after receipt of the notification. The only exception where the full amount will not be refunded will be if the contracted services have been provided.

ADDRESS

Centro Superior de Idiomas. Edificio Germán Bernácer.
Universidad de Alicante.
03690 · San Vicente del Raspeig (Alicante).

OPENING HOURS

Monday to Friday: 9:00 to 14:00 hrs.
Thusday: 16:00 to 18:00 hrs.
July, August and non-teaching periods: 9:00 to 14:00 hrs.